It's easy to book with us!
Prices are all inclusive:
electricity and cleaning costs. In most of the cases bed linens
and towels are included too.
AND ADVANCE PAYMENT
You can easily select the
apartment by yourself on our website, or contact our staff via
chat or email, who will advise you according to your needs and
Once you find the apartment
that suits your needs, just send a booking request.
In order to complete the reservation, an
advance payment of about 20% ~ 25 % of the total price
is required; it will guarantee your reservation.
The deposit is not refundable in case of
The balance of the remaining amount must be paid
to the owner upon arrival at the apartment, or a few days before
arrival (according to the 'House Rules' for each property).
Upon receipt of the required payment we will
send you the Booking Confirmation, where you will find the exact
address of the apartment, the contact details of the owners and
other important information of your reservation.
It's very important to
read carefully and keep the confirmation email as it contains
all the relevant information about your booking.
For those who need to apply for
a visa, we can provide a booking confirmation in PDF format on
letterhead upon request. We do not handle any of the visas and we
are not responsible in any way on the outcome of your request
for a visa.
It is compulsory to
contact the owner of the apartment several days prior to your
arrival, and to inform us of your supposed time of arrival.
Most of our
apartments don't offer a reception service, it is the owner who
will be waiting in the apartment at the time you agreed.
The conditions for the delivery of the keys and
the meeting point are different from apartment to apartment. You
will receive clear instructions in the confirmation e-mail or
from the owner.
ARRIVAL, REGISTRATION AND BALANCE
Upon arrival at the apartment or at
least when the keys are handed in, all guests must provide a
valid identification document in order to be registered
according to the local legislation.
Upon arrival or before arrival the balance must be paid directly
to the owner.
In many cases
the owner won't have the opportunity to charge your credit card
at the apartment, so a cash payment is often required.
For those who do not want to travel with
big amounts of cash, it is possible, at the owner's discretion,
to arrange a payment in advance by bank transfer or paypal.
In many cities a sojourn tax is
also required. This amount is not included in
the total amount of the rental.
Upon returning from your stay we will be happy to
receive your rate of the structure and services.
Every customer has the right to leave a
feedback about the accommodation or our services.
who have canceled their reservation, or who, for whatever
reason, have not stayed in the apartment, will not be able to
leave a feedback.